Frequently Asked Questions

  • To confirm your booking, a deposit of 50% of the total cost is required. The remaining 50% is due within 7 days of receiving the final product.

  • The number of revisions is tailored to your project and agreed upon in our initial discussions. By default, we include one hour of revisions free of charge; any additional revision time can be arranged at an hourly rate.

  • This is dependent on the size of your project.

    • Our average turnaround time is around 12 days from the completion of filming. Please note your project’s turnaround time may be shorter or longer.

    • If you are on a deadline we can discuss the feasibility of a faster turnaround.

    • If you need it urgently, we do provide rapid turnaround time (<24 hours) if feasible.

    • For conferences and events, we offer same-day delivery if feasible.

  • Yes. We extend our services internationally and across New Zealand. If this applies to you, get in contact and we can discuss travel fees.

  • Yes. We can cover all aspects of video production.

    • Our Main Camera is the Sony A7siii. The same camera sensor was recently used to film the movie: The Creator (2023); an $80 million USD film.

      The Creator trailer: https://www.youtube.com/watch?v=ex3C1-5Dhb8

    • Two secondary Cameras

    • 4K Drone

    • Gimbal

    • Professional Lighting Equipment

    • Professional Audio Equipment

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